This is where a business can monitor their social feeds over a period of time using Facebook (people who “like” your page), Twitter (people who “follow” your Twitter account), and Foursquare (people who have “checked-in”). This tab is used to monitor the effectiveness of your social engagement. Within the social tab you are able to:
- Monitor Social Activity - Monitor the “likes”, “followers”, and “check-ins”, as well as check recent activity on Facebook, Twitter, Foursquare and Linkedin
- View Social Statistics - Review your stats on connected social profiles, and compare your presence against industry averages
- Setup Social Accounts - Connect the social profiles/pages you wish to monitor